London Artscom Ltd at London College of Communication is a division of London Artscom Ltd, 65 Davies Street, London W1Y 2DA. Reg. No 2361261 England and Wales, VAT No: 510 398 660.
This web site describes the courses currently run by London Artscom Ltd at London College of Communication maintained by the University of the Arts, London. Every care has been taken to ensure accuracy but changes may have been introduced after publication since it is the policy of London Artscom Ltd constantly to monitor the performance and content of its courses. Prospective participants should be aware of this and are invited to verify details by inquiry to London Artscom Ltd at London College of Communication. Whilst every endeavour will be made to provide the courses and services described, London Artscom Ltd reserves the right to make such changes as may be appropriate for reasons of operational efficiency or due to circumstances, including industrial action, beyond its control.
All fees include VAT.
Full payment must be received before the course commences. Fees can be paid by credit/debit card, cheque or cash by post, fax, person or online through the college website.
All cheques should be made payable to London Artscom Ltd.
If your company is paying for the course fees, and they would prefer to be invoiced please send a purchase order together with your booking form. Payment is required within 30 days of the invoice date.
If you wish to pay by bank electronic transfer from the UK or overseas, please provide proof of your transaction, adding an extra £30 to your fee to cover additional bank charges. These charges are not incurred on overseas credit card payments. Bank details are available on request.
We cannot accept bookings from delegates under 18 years of age.
Cancellation by us
If a course is cancelled we will notify you as soon as possible. You will be offered to transfer onto another course or a full refund. We shall not be liable for any other consequential loss.
Cancellation by you
If you are unable to attend any or all of the class due to illness, or for any other reason whatsoever (personal or professional) you will not of right receive a refund, extra tuition or be transferred to another class. However, in such an event we shall consider all the circumstances and take such action that we consider fair and reasonable. If alternative options are presented there may be an additional administrative fee.
If a written request to cancel or transfer to another course is received from you at least one month prior to the start date of the original course booked a refund of the fee paid, less an administrative fee of £30 will be charged. All requests shall be made in writing. If we receive your request less than one month before the start of your course it will not be possible for the agreement to be cancelled unless a substitute delegate is found. If a substitute is found who replaces you on the course then we shall refund any money paid less a fee to cover administrative expenses that we consider fair and reasonable.
If you do not attend due to illness, personal or professional commitments you do not have the right to refunds or transfers.
If there is availability we accept bookings up to the course start date. However, for bookings made the week prior to the course commencing we cannot guarantee you will receive your confirmation letter via the post before the first session of the course. Therefore we will ring or email you to inform you of location and start time.
If you have made a late application and haven't heard from us by letter, email or telephone it is your responsibility to call the Professional Training office + (0) 20 7514 2105 to check your booking.
We may need to contact you two weeks prior to the course commencing. Please make sure you include your contact details in the UK when making your booking.
Please ensure that your place is confirmed and the course is running before making your travel arrangements. We do not offer any refunds for travel or accommodation costs.
English
All classes are taught in English. If this is not your first language you must be proficient in written and spoken English to fully benefit from the courses. If you have any concerns regarding your level of English please contact the Short Course office.
Student Visa
Students who book onto Professional Training Courses are not eligible to apply for a Student Visa. We recommend you contact the British Embassy in your own country before you book. If your visa application is declined you are not entitled to a transfer or refund.
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
In the event of tutor illness we will try to arrange a substitute lecturer to take the class. If this is not possible, we will postpone the class and all students will be contacted. The missed hours will be re-scheduled by the tutor.
Occasionally the Capital can be affected by security alerts or transport strikes that are beyond our control but can interrupt classes. Under these circumstances the missed hours will not be rescheduled or refunds be given.
You will receive a Certificate of Attendance at the end of the course. We can provide replacement certificates up to one year after a course has been completed.
